The retainer

One plan. Everything your home needs to stay looked after.

No tiers, no upsell maze. Every Kilncrest home gets the full reliability service — the retainer covers presence and oversight; repair work is billed transparently as it happens.

Founding member — 8 homes only
$450/month
  • Weekly scheduled walkthrough, interior & exterior
  • Photo-documented report after every visit, same day
  • Priority repair SLA: same-day response, on-site same/next business day
  • Licensed-trade dispatch & on-site supervision
  • Freeze & storm response
  • Rate locked for 12 months
Request a spot
In-house repairs
$95/hr member rate for the fix-it tier — fixtures, filters, hardware, weatherstripping, smart-home devices, minor appliance issues, and similar.
Licensed trades
Plumbing, electrical, HVAC, and roofing are performed by licensed local partners. We dispatch, supervise on-site, and document — billed at partner cost plus a 15% coordination fee, disclosed on every invoice.
À la carte
Guest-arrival preparation, deliveries and contractor access, seasonal checklists, and special requests — quoted up front.
Biweekly option
Shoulder-season homes can switch to biweekly visits at an adjusted rate.

Founding-member pricing applies to the first eight homes and is locked for 12 months. Standard pricing thereafter is based on home size and visit frequency.

What the weekly visit covers

The 30-point walkthrough

Systems & mechanicals

Heat and thermostat verification, water heater, softener and filtration, humidifier, sump, visible plumbing, breaker panel scan.

Envelope & grounds

Roofline and gutters from grade, siding and trim, windows and doors, decks, irrigation heads, snow load and ice damming in season.

Interior & security

Signs of water intrusion or pests, appliance run-check, alarm and camera status, doors and locks, overall condition photos for your records.